Unforgettable meetings and special events...anywhere in the world.

Our Story

A brief, but intriguing, history.

It was the late 1980s. Big hair and metal bands were all the rage. And in a Westchester, NY home, Susan Dunkelman began her one-woman event planning business. From the start, things were busy and going well. But, in the story of every successful business is the proverbial turning point-a moment when the enterprise is suddenly challenged and, as a result, reaches new heights.

For The Charles Group, that defining moment came from the New York State Department of Health’s AIDS Institute. The institute was searching for a firm to handle a series of AIDS seminars in communities across the state. The Charles Group was chosen from over 100 competitors. Needless to say, the seminars were a success. And word spread. More state agencies followed, then corporate clients.

As business continued to boom, Susan was joined by Carol Davis-Grossman. Under their combined leadership, The Charles Group quickly became an established force in the meetings and events business. Clients loved the company’s entrepreneurial drive, talent and organization. And they still do.

Today, The Charles Group, based in Fairfield, NJ, partners with a global network of clients and vendors across multiple industries and offers a dedicated team of experienced meeting planners and administrative professionals. They’ve come a long way from a home business in the burbs. But the foundations of the business-creativity, resourcefulness, and responsiveness-have only strengthened with time.

Managing Partners


Susan Dunkelman

No one is quite sure how she does it, but Susan has the uncanny ability to creatively conceptualize amazing meetings and events-and then plan and administer them to near perfection. Her clients have voiced particular praise for her wealth of ideas-producing new and exciting events that enhance companies’ market position year after year. Clients love tapping her imagination… and often say that Susan “makes work fun.”

Prior to forming The Charles Group Inc., Susan served as Director of Conferences for the Risk and Insurance Management Society (RIMS), an association of over 4,000 member corporations, and was responsible for managing the RIMS Annual Conference of approximately 12,000 participants from the United States insurance industry. She also directed similar activities for RIMS in Europe and Asia. She participates as a member of the International Live Events Association (ILEA) and has served on numerous committees and panels in the industry and lectured on meeting planning at New York University.

Carol Davis-Grossman

Don’t let the energetic, bubbly personality fool you. Carol is seriously buttoned up. She has over 25 years of expertise in strategic planning, financial management, organization and implementation… and a master’s degree from the City University of New York to boot. Carol earns accolades from clients for dedication that goes way beyond the call of duty. She’s the oil in The Charles Group machine, keeping things running smoothly, on time and on budget.

Before joining The Charles Group, Carol was executive director of the American Medical Women’s Association, which represents more than 90,000 female physicians. She’s a member of the American Society of Association Executives.

Our Team

From greeting you on that first phone call through thanking departing guests after a successful event, our team is supporting you and your organization at every stage. With more than 45+ years of combined event planning and management experience, our account executives, project managers and coordinators are here to support you and your event from creative vision through successful execution. In addition to meeting and event management, their collective experience in hospitality, finance, administration and customer service combine into a creative, enthusiastic and dedicated support staff that will work tirelessly to ensure that the experience of partnering with us is gratifying and memorable for every client, guest and vendor.

Our Memberships

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